Terms and Conditions

1. BounceFest tickets are non-refundable. If you would like to change your booking to a future date we need 48 hours notice and there is a £3 admin fee per booking
2. Each ticket is for one child, or 1 additional adult
3. Photos will be taken during the event. If you you don’t wish your group to be photographed please speak to a member of our team
4. We reserve the right to remove anyone who is displaying unsociable behaviour
5. Verbal or physical abuse will NOT be tolerated towards any member of staff or other participants
6. Parents/ guardians must take responsibility for their children at all times
7. All children must remove their shoes when playing on inflatables
8. NO climbing up slides or on the inflatables walls and NO rough play
9. Children must listen to the supervisors
10. All participants play at their own risk
11. Management reserve the right to alter any printed times and prices without prior notification. The managements decisions are always final
12. Parents, guardians and carers should note that whilst every effort has been made to ensure children’s safety neither BounceFest UK, or their sister company Hardy Soft Play Hire, can be held responsible for accidents that occur as a result of playing on the equipment
13. Parking is at your own risk. We cannot accept responsibility for damage or theft from vehicles
14. No food or drink except water allowed in the play zone
15. Chewing gum is not allowed
16. All jewellery, badges and mobile phones to be removed by participants
17. Glasses to be removed if the participant is able to play safely without them
18. No-one with a history of back or neck problems, or anyone who feels unwell to use the equipment
19. Participants should not tamper with any of the equipment, or go behind any of the equipment